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Consent Forms

Upon booking our services, you will be directed to this page where you can access all the requisite consent forms. These forms are mandatory and must be completed before we can commence providing our services. We value your time and have streamlined the process to ensure it is efficient and user-friendly. Should you have any queries or require further assistance, please do not hesitate contact us.

All States - Informed Consent

My name is Ashley Whitley.

As your mental health care provider, it is my obligation to provide you with the information you need in order to decide whether to consent to the treatment that I have recommended. The purpose of this form is to verify that you have received this information and give consent to treatment. I hold the following credentials: Licensed Clinical Marriage and Family Therapist (####, TX). Please read this form carefully

before signing.


Therapy is a process where mental health distresses and disorders are assessed, evaluated, and treated. There are a variety of techniques that can be used to provide relief and/or treat the mental health issues that have led you to seek therapy. These techniques and the therapy process have both benefits and risks. During our sessions, we will discuss the nature of your mental health concerns, the goals of treatment, and

any treatments I recommend. This discussion will also include the potential benefits, risks, or side effects of any recommended treatment. Possible risks include the experience of uncomfortable feelings (such as sadness, guilt, anxiety, anger, frustration, loneliness, or helplessness) or the recall of unpleasant events in your life. Potential benefits include significant reduction in feelings of distress, better relationships, better problem-solving and coping skills, and a resolution of specific problems. Given the nature of therapy, it is di cult to predict what exactly will happen,

but I will use my best efforts to address the risks and benefits. We will discuss the likelihood of achieving our treatment goals and reasonable alternatives, and you will be actively involved in your therapy journey. You fully acknowledge that any benefits from therapy is directly dependent upon your participation and my progression through therapy. However, no guarantees can be made regarding outcomes. At any time, you may refuse a recommended treatment, or revoke your consent to the treatment

altogether.

Our relationship is, and will always remain, professional. We will treat each other with respect at all times. You acknowledge that you have received information about me, including my qualifications and credentials and that you may ask about my qualifications and credentials either during our sessions, or by contacting ThriveFocus, PLLC. If, at any time, you have concerns or complaints about your treatment, you may direct

them to me or ThriveFocus, PLLC


Our interactions will be confidential. There may be situations, however, where I am required by law to disclose certain information to certain parties, such as state agencies or law enforcement agencies. For example, I may be required by law to report abuse or neglect of a child. Further, in the event that you are a danger to yourself or others, I may be required by law to take action to protect you and those around you, which may result in you being hospitalized. I may also have a duty to warn anyone who

may be in imminent danger as a result of your threats or frame of mind. Please ask me if you have any questions about mandatory reporting situations. Additionally, I respect your privacy with regards to abortion care and reproductive care and will endeavor to protect your privacy regarding the same to the fullest extent possible. I encourage you to use discretion when disclosing specific and identifiable information about other providers to me as it relates to these services.


Your records will be stored securely for a minimum of seven years. Should you ever need access to your records, please contact Ashley Whitley. You acknowledge that you have received SonderMind's Notice of Privacy Practices, which outlines our recordkeeping and confidentiality procedures.


You have received information on the fees that I charge for my services. You understand that you are ˆfinancially responsible for charges that are not covered or paid by your insurance, and that there is no guarantee of reimbursement or payment by an insurance company or other payor. You hereby consent to the release of information to third-party payors or their representatives as deemed necessary by Ashley Whitley to

determine benefits entitlement and to process payment claims for services provided. You authorize and direct that payment of any health insurance or healthcare benefits otherwise payable to you for health care services will be paid directly to Ashley Whitley for the charges for which Ashley Whitley is authorized to bill in connection with the services provided to you. You certify that the information given by you in applying for

payment is correct. You acknowledge full responsibility for, and agree to pay, all charges not otherwise paid by your insurance company or other payor. Charges are due and payable upon receipt of the bill.


If you have questions, you are encouraged and expected to ask them before you sign this form. Your signature on this form indicates that you have read and understand this document and that you have had the opportunity to ask questions about anything in this form. By signing below, you authorize and consent to the performance of the treatment.

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If signed by someone other than patient, indicate relationship:

All States - Telehealth Consent Statement

Therapy services can be furnished using a number of different modalities, including teletherapy, which allows you to seek therapy services using a secure audio, visual, or messaging technology platform, rather than requiring you to come into our offices for face-to-face therapy.

Teletherapy can be provided synchronously, meaning you and your provider will communicate in real time during our scheduled session over audio/visual technology platform, or asynchronously, meaning

we do not communicate at the same time, such as through messaging. There are many benefits to teletherapy, such as easier and more convenient access to services and receiving services from the

comfort and safety of your home or workplace. However, there are also risks associated with teletherapy, including, but not limited to, technological failures, delays in response, and the limitations of therapy via electronic means. This document is intended to inform you of these

risks, as well as the benefits, so that you may make an informed decision on whether or not to use teletherapy.

You understand that, in connection with teletherapy, your provider will be located at a remote location and will not be physically present with you. Your provider will use Zoom's secure platform to communicate with you via video, audio, or messaging communications. Your provider will communicate with you during scheduled teletherapy sessions.

Teletherapy has the same purpose or intention as psychotherapy, psychological treatment, and other mental health or counseling sessions that are conducted in person. However, due to the nature of

the technology used, you may experience teletherapy somewhat differently than face-to-face treatment sessions. Therefore, your provider will continuously assess whether teletherapy is appropriate for your specific treatment needs.


It is important that we establish a plan in case we experience technological difficulties and get disconnected, or you experience a mental health crisis requiring in-person treatment.


  • If we get disconnected due to technological difficulties, your provider will contact you using your,

    or your emergency contact's, information on file with Ashley Whitley & SonderMind. It is imperative that you ensure

    your contact information is always up-to-date.


  • If you are experiencing an emergency situation, you must call 911 or proceed to the nearest

    hospital emergency room for help. If you are having suicidal thoughts or making plans to harm

    yourself, you can call the National Suicide Prevention

    Lifeline at 1.800.273.TALK (8255) for free 24-hour hotline support.


You have been provided with SonderMind's Notice of Privacy Practices, which outlines your rights with respect to the confidentiality of your Protected Health Information. All applicable confidentiality protections and ethical rules will apply to teletherapy services in the same way as with in-person therapy. SonderMind's platform complies with federal and state privacy laws, meaning our communications over Zoom's platform are end-to-end encrypted. Your records are stored securely on SonderMind's platform. Despite our best efforts to ensure high encryption and secure technology on the part of your provider and SonderMind, there always is a possibility that the transmission of your information could be disrupted or distorted by technical failures, or could be interrupted by unauthorized persons. To increase security, SonderMind recommends that you

avoid using public access computers or shared networks.

By signing this Teletherapy Consent, you con rm and agree to the following:


1. You have been informed and have had an opportunity to ask questions and receive answers about the potential risks, limitations, alternatives, and benefits of receiving services through telehealth and, after considering such matters, you consent to receiving teletherapy services.


2. No promises or guarantees have been made to me regarding the teletherapy services that you will receive.


3. You have been informed regarding how to enter sessions and communicate with your provider via Zoom teletherapy platform, and we have agreed to a plan for how to work around technological difficulties and connections issues should they occur.


4. If your provider determines that teletherapy services are not appropriate for my condition or care, my provider may use other appropriate arrangements, including a referral or scheduling in-person services.


5. You may refuse teletherapy services at any time, without loss or withdrawal of treatment options or affecting my right to future treatment. If in-person visits are unavailable due to federal, state or local public health or other restrictions, this may mean that therapy services are not available until such restrictions are lifted.


6. You have provided, or will provide before treatment, ThriveFocus, PLLC and your provider accurate information regarding your identity and location.


7. You have received information about the identity, practice location, professional credentials, and other information regarding my teletherapy provider.


8. All applicable confidentiality protections apply to teletherapy services, in

accordance with SonderMind's Notice of Privacy Practices.

If signed by someone other than patient, indicate relationship:

Additional Texas Disclosures

NOTICE TO CLIENTS IN TEXAS If you need assistance with a technical issue, you may call 1-844-257-0989 for technical support.

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

Although not every complaint against or dispute with

a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.


Please call 1-800-821-3205 for more information.


To report violations to the Texas Behavioral Health Executive Council, you may use the following contact information:


Texas Behavioral Health Executive Council

333 Guadalupe St, Tower 3, Room 900

Austin, Texas 78701

(512) 305- 7700

Complaints about physicians may be reported for investigation to the following address:


Texas Medical Board Attention: Investigations

333 Guadalupe, Tower 3, Suite 610

P.O. Box 2018, MC-263

Austin, Texas 78768-2018

Assistance in filing a complaint is available by calling the following telephone number:

1-800-201-9353.

For more information, please visit our website at www.tmb.state.tx.us.

You may verify the license of a licensed chemical dependency professional at the following website: https://vo.ras.dshs.state.tx.us/datamart/login.do.


Complaints about licensed chemical dependency professionals may be reported for investigation to the following address:


Texas Health and Human Services

Regulatory Services Division, Enforcement Unit

Mail Code 1866

P.O. Box 149347

Austin, Texas 78714-9347


Information on filing a complaint is available at:

Toll free: 888-973-0022

Phone: 512-834-6634

Fax: 512-834-6623

Email: Professional.Licensing.Enforcement@hhsc.state.tx.us

Relationship if signed on behalf of someone else
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